At Leather Lush, customer satisfaction is important to us. This Return and Refund Policy explains the conditions under which customers may return products and request refunds. By placing an order with Leather Lush, you agree to the terms outlined in this policy.
Return Period
Customers are allowed to request a return within 30 days after receiving the product. Any return request made after the 30-day period may not be accepted.
Product Condition
To be eligible for a return, the item must be in 10/10 condition. The product must be unused, undamaged, and returned in the same condition in which it was received.
Return Eligibility
All items purchased from Leather Lush are eligible for return as long as they meet the required return conditions. Customers must ensure the product is safely packed when sending it back to avoid any damage during the return process.
Return Shipping Responsibility
Customers are responsible for the cost of return shipping. Leather Lush does not cover the shipping charges for returning products.
Refund Process
Once the returned item is received by Leather Lush, it will be checked to ensure it meets the return requirements. After receiving and verifying the product, the refund will be issued right after receiving the item.
Refund Method
The refund will be processed through the original payment method used during the purchase. The time required for the refund to appear in your account may depend on your bank or payment provider.
Contact Information
If you have any questions or need assistance regarding returns or refunds, you can contact Leather Lush by email at contact@leatherlush.com or by phone at +923714064824. Our team will assist you with any concerns related to your order.
